Managing Conflict

Alice is a culture strategist and has a deep-rooted passion for cultivating cultures of change and belonging. Alice has 30 years of senior leadership experience in Corporate America and recognized credentials as a Certified Sr. HR Professional (SPHR) and Change Management Professional (CCMP), Alice brings a wealth of knowledge and expertise to each course as she seamlessly integrates cultural strategy into evolving work environments. Known for her innovative approach, Alice has pioneered multipl... moree groundbreaking leadership techniques that amplify the effectiveness of leaders. These cutting-edge methodologies are at the core of her 20+ popular leadership courses, where she shares practical insights and strategies that resonate with aspiring and seasoned leaders alike. With a specialization in change management and human resources, Alice brings her comprehensive understanding of these domains to the forefront in all her teachings. As an HR Senior Professional, she utilizes her skills and knowledge with a singular purpose: to eradicate all forms of discrimination in the workplace and foster inclusive environments where everyone thrives. Alice is the author of 'Change Ready Cultures', on LinkedIn.

Stephen Haunts is an experienced Software Developer and Leader who has worked across multiple business domains including Computer Games, Finance, and Healthcare Retail and Distribution. Stephen has worked in languages ranging from Assembler, various forms of BASIC, to C and C++, and then finding his love of C# and .NET. Stephen also runs a Software Development and Leadership blog called {Coding in the Trenches} which can be read at http://www.stephenhaunts.com . Stephen also runs a small music ... morelabel and sound design company where he also developed the site and content management system. As well as blogging, and running software teams for large companies, Stephen also runs some open source projects on CodePlex including SafePad - an encrypted text editor, Text Shredder - an encrpyted messaging tool, and Smoke Tester - a post deployment verification testing framework.

Chris B. Behrens is a writer, speaker and software developer, specializing in DevOps. He has been a developer and architect for more than twenty years focusing on small to medium size companies and the development changes they face. He focuses on his flavor of Fear Based Development, whereby a developer ranks their tasks in descending order of anxiety, and how to tackle them in that order. Chief among these anxiety-inducing processes is software deployment, a topic that Behrens focuses upon. He ... morelives in Kennedale, TX with his wife and children.

David Pultorak, ITIL® Expert, MCSE, MCT, MCP, is founder of Acceleres (2010), which provides training and certification to help individuals and organizations develop and demonstrate the critical capabilities required by digital enterprises, and Pultorak and Associates (2001), a US pioneer in ITIL® consulting, training and courseware. David is a recognized leader in the field of IT Service Management in general and for the application of ITSM for and with Microsoft products and technologies in pa... morerticular, with 25 years of IT experience, contributions to leading ITSM frameworks including ITIL and COBIT. His most recent books are System Center Service Manager Unleashed!(2011) and the ITIL Foundation Exam Study Guide, 2011 Edition (2011).

Ron is an experienced professional with in-depth expertise in corporate training, change management, communications, and facilitation. Skill set includes:Program Management, Change Management, SharePoint Site Administration, Project Management, Technology Infrastructure Expertise.

Aleksandra grew up in high-tech by bridging the gap between development teams, markets, customers, and decision-makers. She has comprehensive know-how of team leadership, working with top management and industry-leading international clients. She’s passionate about female leadership, effective communications and personal profiling. Aleksandra holds a TA 101 Certified Professional, a certificate for understanding human behavior, communication, and relationships. She is also an IBM Enterprise De... moresign Thinking Practitioner and PSM I certification holder. Diversity, equity & inclusion are what Aleksandra finds most meaningful striving for. That's why she is especially motivated to support women in high-tech.

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