Mary Branscombe has been a technology journalist for over two decades, and she’s been the formal or informal IT admin for most of the offices she’s worked in along the way. She was delighted to see the back of Netware 3.11, witnessed the AOL meltdown first-hand the first time around when she ran the AOL UK computing channel, and has been a freelance tech writer ever since. She's used every version of Windows (client and server) and Office released, and every smartphone too. Her favourite programming language is Prolog, giving her a soft spot for Desired State Configuration in PowerShell 4. And yes, she really does wear USB earrings. Find her on Twitter @marypcbuk.