Skip to content

Contact sales

By filling out this form and clicking submit, you acknowledge our privacy policy.

Working with JIRA

Course Summary

The Working with JIRA training course is designed for teams that use either a Scrum- or Kanban-style workflow to switch to Jira. The course covers the basic concepts of the software and gives students hands-on experience with permissions, issue creation/editing, audit logs, and workflows. It also moves into JIRA Portfolio and JIRA Service Desk.

The course begins with a lesson on basic JIRA concepts. Next, the course addresses project issues, workflow transitions, and JIRA schemes. The students will also learn about configuration management, components, attributes, and security schemes. The course concludes with covering reporting, creating issues, and an overview of JIRA Service Desk.

Purpose
 Learn the essentials of JIRA.
Audience
 Students familiar with Scrum and Kanban methodologies wanting to learn more about using JIRA to manage processes.
Role
Data Engineer - Data Scientist - Project Manager - Software Developer - System Administrator - Technical Manager - Web Developer
Skill Level
Introduction
Style
Learning Spikes - Workshops
Duration
2 Days
Related Technologies
JIRA

 

Productivity Objectives
  • Explore terminology around JIRA issues, projects, and teams.
  • Analyze JIRA configuration management.
  • Explain how to issue attributes and security schemes.
  • Discover how to utilize the JIRA dashboard.
  • Design reports in JIRA.
  • Utilize Portfolio for long-range planning.

What You'll Learn:

In the Working with JIRA training course, you'll learn:
  • Basic Concepts
  • JIRA Software vs. JIRA Core
  • Project Issues Management
  • Workflow Transitions
  • What a JIRA Scheme Is
  • Configuration Management
    • Workflow schemes
    • Issue type scheme
    • Issue type screen scheme
    • Issue security scheme
    • Field configuration scheme
    • Screen scheme
    • Notification scheme
    • Permission scheme
  • JIRA Components
  • Sub-Sections of a Project Used to Group Issues
    • Structures
      • Features
      • Teams
      • Modules
      • Subprojects
    • Generating reports
      • Collecting statistics
      • Displaying reports on dashboards
  • JIRA Screen
    • Screens group and organize fields and present them to a user
    • Screen Scheme are attached to issue operations
    • Create Issue
    • Edit Issue
    • View Issue
  • Issue Attributes
    • Statuses
    • Resolutions
    • Priorities
  • Issue Security Schemes
    • Security levels
    • System Administration
    • Audit Log
    • Issue Linking
    • JIRA Mail
    • Events
    • Watch list
    • Issue Collectors Development Tools
  • How to Create an Issue in JIRA
  • Using the Dashboard
    • Sub-Task
    • Workflows
    • Plug-ins in JIRA
    • JIRA Agile
    • Creating issue in Agile
    • How to create an Epic in Agile
    • Plan model
    • Work model
    • Use of Clone and Link in JIRA
  • Reports in JIRA
    • Print Report
    • Epic Report
    • Version Report
    • Velocity Chart
    • Control Chart
    • Cumulative flow diagram
    • Scrum Board
    • Kanban Board
    • Sharing Reports
    • Exporting Reports
  • Utilizing JIRA Portfolio
    • Why Portfolio?
    • Long-range planning with portfolio
    • Creating a plan
    • Defining scope by incorporating releases and issues
    • Modifying scope
    • Working with releases and teams
    • Working with dependencies
    • Navigating a plan
    • Portfolio views
  • JIRA Service Desk Overview
    • Why Service Desk?
    • Working with a service desk project
    • Interacting with queues
    • Managing requests
real world content

Real-World Content

Project-focused demos and labs using your tool stack and environment, not some canned "training room" lab.
expert practitioners

Expert Practitioners

Industry experts that bring their battle scars into the classroom.
experiential learning

Experiential Learning

More coding than lecture, coupled with architectural and design discussions.
tailored outlines

Tailored Outlines

One-size-fits-all doesn't apply to training teams. That's where we come in!
“I appreciated the instructor's technique of writing live code examples rather than using fixed slide decks to present the material.”

VMware

Dive in and learn more

When transforming your workforce, it's important to have expert advice and tailored solutions. We can help. Tell us your unique needs and we'll explore ways to address them.

Let's chat

By filling out this form and clicking submit, you acknowledge our privacy policy.