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Advanced Communication and Stakeholder Management

Course Summary

The Advanced Communication and Stakeholder Management course is designed for professionals facing complex, high-stakes scenarios. The course dives deep into cutting-edge techniques for analyzing, engaging, and managing stakeholders effectively. With modules on strategic stakeholder analysis, conflict resolution, and crisis communication, participants will gain the confidence to navigate challenges seamlessly. Enhanced by practical exercises and technology integration, participants will gain the skills to manage stakeholder relationships effectively in complex and high-pressure environments, ensuring project success and stakeholder satisfaction.

Purpose
Gain advanced skills to manage stakeholder relationships effectively
Audience
Anyone whose work depends on navigating multiple stakeholders, managing competing interests, or communicating in volatile or high-pressure contexts would benefit
Role
Business Analysts | Product Owners |Project/Program Managers |Team Leaders
Skill level
Advanced
Style
Lecture | Group Discussions | Hands-on Exercises
Duration
2 days
Related technologies
Communication | AI

 

Course objectives
  • Master advanced communication techniques for diverse stakeholder groups
  • Develop strategies for managing conflicting stakeholder interests
  • Explore the use of technology and data analytics in stakeholder management
  • Enhance skills in crisis communication and stakeholder engagement during challenging situations

What you'll learn:

In this Advanced Communication and Stakeholder Management course, you'll learn:

Strategic Stakeholder Analysis

  • Advanced methods for identifying and categorizing stakeholders
  • Using data analytics to predict stakeholder behavior and preferences
  • Mapping stakeholder influence and impact on projects

Conflict Resolution and Negotiation

  • Techniques for resolving conflicts between stakeholders
  • Building consensus among diverse groups with competing interests
  • Role-playing exercises to practice negotiation skills

Crisis Communication

  • Strategies for managing stakeholder communication during crises
  • Developing a crisis communication plan tailored to stakeholder needs
  • Case studies of successful crisis management in real-world scenarios

Technology Integration

  • Leveraging AI and data visualization tools for stakeholder management
  • Using collaboration platforms to enhance communication efficiency
  • Exploring the role of social media in stakeholder engagement

Cultural and Ethical Considerations

  • Navigating cultural differences in stakeholder communication
  • Ethical decision-making in stakeholder management
  • Building trust and transparency with stakeholders

Practical Exercises

  • Simulated stakeholder meetings with complex scenarios
  • Creating and presenting a stakeholder engagement plan using advanced tools
  • Peer reviews and feedback sessions to refine communication strategies

Advanced Communication and Stakeholder Management

real world content

Real-World Content

Project-focused demos and labs using your tool stack and environment, not some canned "training room" lab.
expert practitioners

Expert Practitioners

Industry experts that bring their battle scars into the classroom.
experiential learning

Experiential Learning

More coding than lecture, coupled with architectural and design discussions.
fully customized

Tailored Outlines

Once-size-fits-all doesn't apply to training teams. That's where we come in!

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