Customer Connections
2024 Previous Webinars
User Story
Watch for a panel style interview with two customers to hear about their favorite reports and use cases for Flow.
Come ready to listen, learn and ask questions! These are informal sessions with a focus on knowledge sharing and open discussion.
Interview with Matt Sollars from Koddi, Inc.
User Story - Feb 2024
Interview with Mauricio Silva at Wolters Kluwer
User Story - Jan 2024
Reports Training
Flow's Enablement team will cover multiple reports during this session so you can get the most out of our tool.
May 2024
Dustin Pratt
April 2024
Mike Magee
March 2024
Aishling Heffernan
February 2024
Ben Snyder
January 2024
Ben Snyder
Admin Training
During these trainings, we'll talk about setting up your integrations and repos and configuring your ticket projects so you can see ticket trends across teams. We'll also discuss the roles and view rights in Flow and show you how to manage different users.
May 2024
Annie Battad and Garrett Lessard
April 2024
Annie Battad and Garrett Lessard
Register for Upcoming Customer Connections Webinars
Register for upcoming customer connection webinars that include admin training, reports training, user group sessions, and use cases. Join our talented customer success team on best ways to use your Flow platform.
2023 Previous Webinars
Admin Training
Flow’s setup and maintenance is an important part of the Flow Admin’s role.
In this webinar, we walk through setting up your integrations within Flow and we discuss connecting and maintaining your repos.
We also discuss the different roles and view rights available within Flow, and we show you how to manage users within Flow.
Lastly, we talk about how to configure your ticket projects so that you can start seeing ticket trends across teams.
December 2023
April Gaultney and Garrett Lessard
October 2023
April Gaultney and Daniel Holland
Reports Training
Flow's Enablement team will cover multiple reports during this session so you can get the most out of our tool.
December 2023
Sage Rozzel
November 2023
Mike Magee
October 2023
Aishling Heffernan
User Group
Join us for a panel style interview with two customers to hear about their favorite reports and use cases for Flow.
Come ready to listen, learn and ask questions! These are informal sessions with a focus on knowledge sharing and open discussion.
August 2023
Extra Storage Space
June 2023
Patterson Companies
May 2023
AdvancedMD
April 2023
Dr. Cat Hicks
February 2023
Michelle Heffron
Use Cases
In this webinar, we’ll discover the latest in Flow reporting around DORA metrics.
Incorporating DORA metrics into the Flow platform is a new and exciting enahancement to the platform and we want you to be some of the first to explore this addition!