Working and Communicating with Different Personalities
This course helps you learn about people. To better work and communicate with people it helps to understand why they do things the way they do. As you learn more about why people do what they do you are better prepared to have better relationships.
What you'll learn
Too often our work relationships are more complicated than they need to be. This impacts job satisfaction, morale, and productivity. In this course, Working and Communicating with Different Personalities, you’ll gain the ability to work and communicate better with others because of a foundational understanding of differences in personalities. First, you’ll explore the basics of personalities as well as assessments that help us understand one another. Next, you’ll learn about the Myers-Briggs and DiSC assessments and learn how to decipher assessment results. Finally, you’ll learn how to put all of this information together so you can have improved work relationships and communication. When you’re finished with this course, you’ll have the skills and knowledge of people and personalities needed to excel in your career by connecting more effectively with people.
Table of contents
- Introduction 1m
- Working with Others 2m
- Communicating with Others 3m
- Persuading Others 2m
- Personalities Matter 5m
- Preferences and Tendencies 3m
- Leading With 3m
- Wisdom from a Retired Therapist 4m
- Sliding Scale vs. Absolute 3m
- Generalizations and Assumptions 3m
- Gaming Assessments 2m
- Moods and Circumstances 2m
- Critics of Assessments 2m
- Assessments Are Not Tests 1m
- Allowing Change Over Time 2m
- Relationships vs. Work 3m
- Summary 1m
- Introduction 1m
- A Key to MBTI Results: Root Questions 5m
- Introversion vs. Extroversion 2m
- Sensing vs. Intuition 2m
- Feeling vs. Thinking 2m
- Perceiving vs. Judging 2m
- Simplifying Types of Descriptions 3m
- Understanding ISTJ (Inspector) 4m
- Understanding ISFJ (Protector) 2m
- Understanding ESFJ (Provider) 2m
- Understanding INFJ (Counselor) 2m
- Forgiveness, Flexibility, and Job Fit 2m
- What This Means 2m
- Summary 1m
- Introduction 1m
- Understanding Yourself 2m
- Understanding Others 2m
- Allowing for Flexibility and Scalability 3m
- Best Roles for Personalities 3m
- Two Keys to Your Success 2m
- Personalities and Working with Others 2m
- Personalities and Communication with Others 3m
- Personalities and Influencing Others 2m
- Your Lifelong Journey 2m
- Summary 1m
About the author
Jason Alba has been a Pluralsight Author since 2012, specializing in soft skills and professional development. He started his IT career as an intern developing tools for a robust intranet. He transitioned to an IT manager at another company where his job included web development as well as other IT functions. After an acquisition Jason became VP and then general manager at a newly formed tech company. He founded and manages JibberJobber.com, a CRM for job seekers. Jason has authored three books.... more