Course
Skills
Working on a Team
Working on a team is an inevitable part of today's workload. This course helps you become a better team player, identify and increase your teamworking skills, and help others contribute more on a team.
What you'll learn
In this course, we talk about the dynamics of a team, including the what and why of a team; why teams fail or succeed; team leadership issues such as power and authority, vision, and communication; and other foundational team skills. We share 24 tactics and concepts to help you become a better team contributor, and we discuss ideas for working with difficult people.
Table of contents
Understanding Team Dynamics
45mins
- Introduction 0m
- Why Teams Fail 4m
- The Why of Teams 2m
- What Makes Teams Successful 3m
- A Shared Vision 2m
- Shared Goals 1m
- Communication Introduction 0m
- Communication: Who 3m
- Communication: What 2m
- Communication: When 2m
- Communication: Where 2m
- Communication: Why 1m
- Authority vs. Power 3m
- Making Decisions: Introduction 1m
- Making Decisions: Unanimous 1m
- Making Decisions: Majority 1m
- Making Decisions: Consensus 1m
- Making Decisions: Specialty 1m
- Making Decisions: Dictatorial 1m
- Who Has Final Say 2m
- Handling Disputes 1m
- Navigating Politics 1m
- Starting a Team 1m
- Ending a Team 2m
- Virtual Teams 2m
- Cultural Issues 3m
- Organizational Issues 2m
- What Did I Miss? 0m
- Wrap-up 1m
Tactics to Become an Excellent Team Contributor
28mins
Working with Difficult People
29mins
- Introduction 1m
- Authority and Power 1m
- Assumptions 1m
- Their Actions and Reactions 1m
- Your Actions and Reactions 1m
- Communication 1m
- Four Rules of Engagement 1m
- Self-awareness 2m
- Introduction to Specific Types 1m
- The Slacker 1m
- The Incompetent 2m
- The Control Freak 1m
- The Compulsive Liar 1m
- The People Pleaser 1m
- The Competitor 2m
- The Know-it-all 2m
- The Passive-aggressive 1m
- The Boss 2m
- The Narcissist 1m
- Understanding Personalities 3m
- What Did I Miss? 0m
- Wrap-up 1m