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Technology Troubleshooting Essentials

Learn how to diagnose, repair, and document problems with PCs and IT systems from the first call to completion.

Mike Halsey - Pluralsight course - Technology Troubleshooting Essentials
by Mike Halsey

What you'll learn

IT Systems are hugely complicated, with almost infinite combinations of hardware, software, and peripherals. When you factor in environmental considerations and human error, troubleshooting any problem can be extremely difficult. In this course, you’ll learn the methodologies and processes of troubleshooting, how to reproduce and diagnose problems and issues, and how to fully and accurately document them for engineers and support personnel.

Table of contents

About the author

Mike Halsey - Pluralsight course - Technology Troubleshooting Essentials
Mike Halsey

Mike was first awarded as a Microsoft MVP in 2011 and is a recognized technical expert in the Windows experience and troubleshooting with more than a dozen books published.

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