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Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout

This course is a tale of creating a Lightning Console app for support agents and the lessons learned along the way; from using out-of-the-box components to streamline agent workflow, to building a custom component for an SLA countdown timer.

Snowforce - Pluralsight course - Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout
by Snowforce
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What you'll learn

This course is a tale of creating a Lightning Console app for support agents and the lessons learned along the way; from using out-of-the-box components to streamline agent workflow, to building a custom component for an SLA countdown timer. This course covers the problems you can run into, the solutions that can help, and how you can combine clicks and code to come up with an awesome Lightning Experience for support agents.

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Snowforce - Pluralsight course - Snowforce '19: Clicks and Code: Lessons Learned from a Lightning Console for Service Rollout
Snowforce

Snowforce is a premier community led Salesforce conference where you can get admin tips, dev tricks, and snow kicks all in one place!

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