All courses
Resource hub
Featured resource
pluralsight tech forecast
2025 Tech Forecast

Which technologies will dominate in 2025? And what skills do you need to keep up?

Check it out
Hamburger Icon
  • Course
    • Libraries: If you want this course, consider one of these libraries.
    • Data

Snowforce '19: Einstein Bots to the Rescue

Einstein Bots are a new feature from Salesforce that allows you to automate routine and frequent customer requests.

Snowforce - Pluralsight course - Snowforce '19: Einstein Bots to the Rescue
by Snowforce
Get started

What you'll learn

Einstein Bots are a new feature from Salesforce that allows you to automate routine and frequent customer requests. Instead of having your service reps tied up in chats for password resets or order status updates, an Einstein Bot can handle these requests freeing up your reps to focus on more complex issues. In this course, Snowforce 19': Einstein Bots to the Rescue, you’ll learn how to build your very own bot and configure it to handle the repetitive requests your business receives. With this knowledge you’ll be able to deploy a bot to your service reps that boosts their productivity and improves your customer service.

Table of contents

About the author

Snowforce - Pluralsight course - Snowforce '19: Einstein Bots to the Rescue
Snowforce

Snowforce is a premier community led Salesforce conference where you can get admin tips, dev tricks, and snow kicks all in one place!

More Courses by Snowforce