Service Design Strategy Workshops

What you'll learn

Do you often get stuck when planning and strategizing? Are the ideas your meeting generates bland and ineffective? Is there no energy or strong contribution from your team? In this course, Service Design Strategy Workshops, you’ll learn to effectively run strategy workshops. First, you’ll explore the communication requirements needed to have proactive participation from your team. Next, you’ll discover the format and structure aspects of such meetings. Then, you'll address the actual focus of these workshops by looking at everything from idea generation, decision making methods, and tools, to validation of ideas. Finally, you’ll learn how to follow-up on all the theory-crafting and put things into action. When you’re finished with this course, you’ll have the skills and knowledge needed to run strategy workshops and create, validate, and successfully implement plans and ideas vital to your organization's growth and effectiveness.

Table of contents