Server Management: Troubleshooting
by Phil Chapman
This course will teach you the foundational skills in server troubleshooting and allow you to make informed decisions on the correct methodology, configuration, and maintenance of the servers in your enterprise.
What you'll learn
The ability to quickly make decisions around configuration and maintenance in a enterprise network is a pivotal skill to have. In this course, Server Management: Troubleshooting, you’ll learn to implement a suitable troubleshooting methodology in support of the servers on your network. First, you’ll explore the concept of troubleshooting servers. Next, you’ll discover how to troubleshoot common hardware, software, networking, and storage issues. Finally, you’ll learn how to identify and troubleshoot common security issues. When you’re finished with this course, you’ll have the skills and knowledge of server troubleshooting needed to perform a wide range of tasks in support of the servers within your organization.
About the author
Phil Chapman is a senior instructor. He is responsible for the delivery of a range of courses including official Microsoft, CompTIA, EC Council and BCS official certifications. He is also
the subject matter expert and project lead for the bespoke Law Enforcement Cyber Security training packages which are delivered to UK Law Enforcement agencies and forces. He holds a variety of IT Technical and Security qualifications across many fields.
Phil spent 23 years in the Royal Air Force as an Intellige... morence Analyst working across the world in support of Signals and Human Intelligence operations. He worked mostly for GCHQ
agencies but also supported UK counter terrorism agencies and security services during his career. He also spent 5 years as a military trainer delivering courses in analysis, security and
intelligence gathering and reporting.
In 2007 Phil left the RAF and began a career as a training consultant, initially within a Microsoft Academy and then as a freelance consultant/trainer working across Europe in
support of multiple companies and organisations. He is now a permanent trainer and continues to deliver and develop training packages in support of the cyber security apprenticeship, law enforcement and commercial courses run in the UK and Europe. He is actively involved the Prepare, Protect and Prevent strategies working alongside UK law
enforcement agencies and advises as an SME to several UK based Cyber Crime Units.