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Writing Process Instructions and Directions

Process instructions and directions are some of the most common kinds of writing for IT professionals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.

Alan Ackmann - Pluralsight course - Writing Process Instructions and Directions
by Alan Ackmann

What you'll learn

Process instructions and directions are some of the most common kinds of writing for IT professionals, whether they’re incidental responses to things like email queries or full-fledged manuals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.

Table of contents

About the author

Alan Ackmann - Pluralsight course - Writing Process Instructions and Directions
Alan Ackmann

Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children.

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