Practical Team Management for Software Engineers
This course teaches you the skills and guidance to immediately make a practical impact on your team management capabilities. You'll learn how to be more effective at developing processes to manage and lead your team.
What you'll learn
As a new or current leader/manager of a technical team, you need the necessary tools, processes, and approaches to be successful in achieving your organization’s business goals. In this course, Practical Team Management for Software Engineers, you will learn how to align your activities to the business while managing customer expectations through effective communication techniques. Next, you will explore how to build your team’s structure, its capabilities and how to acquire just the right talent to join your team. Finally, you will learn 10 key basic software development processes that you can easily employ with your team. When you are finished with this course, you will have new methods, processes, and improved management skills to support your activities and responsibilities as a manager or team leader.
Table of contents
- Overview 1m
- Why Manage Customer Expectations 2m
- Defining Customer Expectations 7m
- Strategies for Managing Customer Expectations 1m
- Quality Communication 11m
- Know Your Limitations 8m
- Learn How to Say 'NO' 6m
- Service Level Agreements (SLA) 4m
- SLAs Deconstructed 5m
- More SLA Examples and Guidance 5m
- Valuing Customer Service 6m
- Recap and Summary 9m
- Overview 2m
- Building Team Structure 7m
- Building Team Roles and Responsibilities 6m
- Building Team Skills 11m
- Determining Skill Requirements 4m
- Prioritizing and Planning Skill Requirements 3m
- Informal Training Ideas 7m
- Building Team Capabilities with Performance Reviews 11m
- Motivating Your Team 4m
- Summary 4m
- Overview 2m
- Team Retention 3m
- How to Retain People 6m
- Finding the Right Talent 5m
- Defining the Requirements 6m
- The Acquisition Process 7m
- Face-to-Face Interviews 5m
- Making Your Final Selection 7m
- Preparing & Designing Your Interview Questions 5m
- Seeking Motivation and Attitude 8m
- Onboarding 5m
- Summary 4m
- Overview 3m
- Process, Process, Process 1m
- Managing Your Processes 6m
- Key Processes: An Overview 2m
- Work Intake 12m
- Requirements Analysis 5m
- Estimation 5m
- Design and Architecture 6m
- Construction 8m
- User Acceptance Testing 14m
- Promoting to Production 4m
- Application Maintenance 7m
- Operational Support 6m
- Project Management 6m
- A Note on Agile & Summary 2m