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Course
- Core Tech
Microsoft Teams Voice Engineer: Monitor and Troubleshoot Teams Phone
This course will teach you how to monitor and troubleshoot Microsoft Teams phones, clients, devices, direct routing connectivity, call failures, and, call quality related issues.
What you'll learn
With its popularity, high usage, and high uptime required for Microsoft Teams phones, clients, devices, and their calling capabilities, comes great challenges to run, maintain, and if required, troubleshoot the Microsoft Teams infrastructure with minimum degradation. The MS-720 - Microsoft Teams Voice Engineer exam also includes these critical topics. In this course, Microsoft Teams Voice Engineer: Monitor and Troubleshoot Teams Phone, you’ll learn to monitor and troubleshoot Microsoft Teams phones, clients, devices and calling related issues. First, you’ll learn how to monitor and troubleshoot Microsoft Teams phone, clients, and devices. Next, you’ll understand how to resolve direct routing connectivity related issues. Finally, you’ll get to know how to monitor and troubleshoot call quality and call capabilities related issues. When you’re finished with this course, you’ll have the skills and knowledge of running maintaining and troubleshooting Microsoft Teams phones, clients and devices effectively for a flawless unified communication and collaboration experience for the end users in your organization.
Table of contents
- Module Introduction | 1m 39s
- Microsoft Teams Architecture Services and Licensing | 3m 49s
- Introduction to Teams Roles and Tools | 4m 32s
- Teams Voice Engineer Responsibility | 1m 55s
- Best Practices and Most Common Issues | 6m 4s
- Troubleshooting Approach and Methodology | 7m 56s
- Microsoft Teams Rooms Monitoring | 2m 33s
- Troubleshooting Azure AD Sign-in Issues for Teams | 2m
- MCOValidationError for Teams Users | 1m 26s
- Demo: How to Capture Debug and Log Files, Troubleshooting Configuration Profile, and Notifications and Alerts | 5m 45s
- Summary | 56s
About the author
A Unified Communication and Collaboration Consultant, Contact Center Specialist, and a Corporate Trainer.
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