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Course
- Core Tech
Minimizing, Navigating, and Resolving Conflict During Change
This course will teach leaders how to best minimize, navigate, and resolve conflict that comes when leading a team through change.
What you'll learn
Conflict is an inevitable part of any work environment, especially when change is taking place. If left unattended, conflict can escalate into larger concerns and hinder progress toward change goals. In this course, Minimizing, Navigating, and Resolving Conflict During Change, you'll learn to create an environment to prepare your team for change and minimize the conflict that comes with change. First, you'll see how building trust, communicating effectively, and creating a supportive environment encourages open dialogue. Next, you'll explore the emotional aspect of change and learn key skills to help your team process the feelings that come with change. Finally, you'll delve into the heart of conflict resolution by exploring relevant approaches and techniques for finding resolutions to the conflicts that change brings. When you’re finished with this course, you’ll have knowledge and skills to help minimize conflict and more effectively lead your team through change.
Table of contents
About the author
Alice has vast experience as a multi-level senior leader with retail operations and human resources as specialties. Experience includes 27 years of leadership supporting technology companies holding positions of Regional Director, District Manager, Senior HR Market Manager, and Senior Manager Labor & Employee Relations.
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