Using Generative AI to Troubleshoot Microsoft Windows
The days of scouring Stack Overflow for troubleshooting help may be at an end. This course will teach you how to solve Windows operating system problems by using generative AI solutions like ChatGPT.
What you'll learn
Troubleshooting Microsoft Windows usually involves quite a bit of online sleuthing. In this course, Using Generative AI to Troubleshoot Microsoft Windows, you’ll learn to prompt ChatGPT to help you diagnose and resolve Windows Server and Windows client issues. First, you’ll explore the basics of generative AI and how to get started with them. Next, you’ll discover ways to resolve Windows Server issues with ChatGPT and GitHub Copilot. Finally, you’ll learn how to broaden and deepen your prompt engineering skills, this time focused on Windows Client troubleshooting. When you’re finished with this course, you’ll have the skills and knowledge of generative AI needed to dramatically increase your value to your employer and your customers.
Table of contents
- Overview 2m
- Introducing Generative AI 3m
- The Generative AI Competitive Landscape 1m
- The OpenAI Models 3m
- Microsoft Azure OpenAI Service 4m
- Get Started with OpenAI Models 3m
- How to Access the ChatGPT API 1m
- Demo: Tour ChatGPT 2m
- Demo: Access the OpenAI APIs 6m
- Demo: Deploy an Azure OpenAI Service Instance 2m
- Demo: Deploy a Model within Azure OpenAI Service 3m
- Summary 0m
- Overview 2m
- IT Troubleshooting Methodology 3m
- Prompt Engineering 4m
- Tokenization 3m
- Custom Instructions 2m
- The September 2021 Problem 2m
- Troubleshooting Scenarios 2m
- Demo: Configure ChatGPT for Troubleshooting 6m
- Demo: Resolve Troubleshooting Issue 1 6m
- Demo: Resolve Troubleshooting Issue 2 5m
- Summary 1m
About the author
Timothy Warner is a Microsoft Most Valuable Professional (MVP) in Cloud and Datacenter Management who is based in Nashville, TN. His professional specialties include Microsoft Azure, cross-platform PowerShell, and all things Windows Server-related. You can reach Tim via Twitter (@TechTrainerTim), LinkedIn or his blog, AzureDepot.com.