Introduction to Emotional Intelligence
This course will teach you the foundational knowledge in emotional intelligence.
What you'll learn
In today's increasingly technical world emotional intelligence is becoming a necessity rather than a nice to have skill. In this course, Introduction to Emotional Intelligence, you’ll learn to leverage the concepts found in emotional intelligence. First, you’ll explore how to become more self-aware and manage your emotions. Next, you’ll discover how to become more socially aware and build strong relationships. Finally, you’ll learn how to lead others using emotional intelligence and leverage new concepts in the growing field of emotional intelligence. When you’re finished with this course, you’ll have the skills and knowledge of emotional intelligence needed to become more aware, empathetic, motivating, and situationally mature.
Table of contents
- Introduction 1m
- Personal Improvement Plan 2m
- Self-control 3m
- Transparency 2m
- Action Step: Swish! 4m
- Action Step: Mindfulness 3m
- Action Step: Self-reference Meta-model 3m
- Integrity 2m
- Action Step: Values Elicitation 2m
- Flexibility 2m
- Action Step: Anchoring 3m
- Action Step: 6-Step Reframe 1m
- Drive 1m
- Action Step: Outcome Specification 4m
- Persistence 2m
- Wrap Up 1m
- Introduction 1m
- Service Orientation 2m
- Cultural and Diversity Awareness 1m
- Action Step: Become Informed Using Ethnographic Research 2m
- Social Perceptiveness 1m
- Organizational Awareness 1m
- Empathy 2m
- Action Step: Mirroring and Matching to Build Rapport 2m
- Action Step: Active Listening 1m
- Action Step: Reflect and Reply 1m
- Module Wrap Up 1m
- Introduction 0m
- Inspirational Leadership 1m
- Action Step: Influence and Persuasion 1m
- Developing Others 2m
- Conflict Management 2m
- Building Relationships and Fostering Teamwork and Collaboration 1m
- Action Step: Simple Story Craft from Don Draper 2m
- Future of Emotional Intelligence and Technology 3m
- Course Wrap Up 1m