All courses
Resource hub
Featured resource
pluralsight tech forecast
2025 Tech Forecast

Which technologies will dominate in 2025? And what skills do you need to keep up?

Check it out
Hamburger Icon
  • Course
    • Libraries: If you want this course, consider one of these libraries.
    • Cloud

Google Cloud Customer Care Fundamentals

This course will teach you how to get the most out of Google Cloud Support.

Google Cloud - Pluralsight course - Google Cloud Customer Care Fundamentals
by Google Cloud
Get started

What you'll learn

This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view known issues affecting Google Cloud services, and how to communicate effectively with Support Engineers. You will also learn about the different case priorities and Service Level Objectives (SLOs), increase your understanding around case status, and how to escalate a support case if necessary.

Table of contents

About the author

Google Cloud - Pluralsight course - Google Cloud Customer Care Fundamentals
Google Cloud

Build, innovate, and scale with Google Cloud Platform.

More Courses by Google