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Using Emotional Intelligence to Communicate with Empathy

This course will teach you how to integrate empathy into personal and professional communications to build positive relationships and improve your emotional intelligence.

Madecraft - Pluralsight course - Using Emotional Intelligence to Communicate with Empathy
by Madecraft

What you'll learn

The nuances of emotional awareness may seem hard to grasp, but it just takes a little effort and understanding to make empathetic communication a habit. In this course, Dr. Sweta Chawla will demystify the process. First, you’ll uncover the intricate processes of the brain and body during communication, emphasizing the impact of self-awareness. Next, you’ll address the challenges of discussing emotions, offering tools to enhance empathy skills. Finally, you’ll explore the significance of non-verbal cues in listening and the role of empathy in creating a safe, expressive environment. After this course, you’ll be adept at employing emotional intelligence to foster meaningful connections and provide effective support to others.

Table of contents

About the author

Madecraft - Pluralsight course - Using Emotional Intelligence to Communicate with Empathy
Madecraft

Madecraft creates exceptional, expert-led digital learning so that learners feel valued, learn better and do better.

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