Creating Voice and Chatbots That Work Everywhere
With all the options out there, creating a voice and chatbot today can be a daunting decision. In this course, you'll take the stress out of figuring it all out by learning how to build a cross-channel conversational bot that works everywhere.
What you'll learn
Do you know how to build a chatbot or a voice interface? Amazon Echo or Google Home? Facebook Messenger or Slack bot? How about all of the above and more? In this course, Creating Voice and Chatbots That Work Everywhere, you'll learn how to build a single conversational interface in C# and the .NET Web API framework that works across all chat and voice channels from Amazon Alexa, Google Assistant, Microsoft Cortana, Slack, Facebook Messenger, SMS, and many others. First, you'll explore the overall landscape and conversational flow design concepts. Next, you'll dive into intents and intent handling. Finally, you'll discover advanced debugging techniques using Remote Debugger. When you're finished with this course, you'll not only have a clear understanding of how you can deploy bots across multiple voice and chat channels, but you'll also have a fully functional bot prototype that you can continue to grow and evolve.
Table of contents
- Introduction 2m
- Changing Times 1m
- The Big Picture 2m
- Comparing Channel Connectors 2m
- Voice Experience Design 7m
- Creating Accounts - Facebook and Amazon 2m
- Creating Accounts - Microsoft 2m
- Creating Accounts - Twilio 2m
- Creating Accounts - Google and Slack 1m
- Getting Started with Google API.AI 1m
- Creating API.AI Agents and Intents 2m
- API.AI Small Talk and Default Intent Responses 1m
- The ReservationsIntent and Mapping Entities 2m
- Creating Follow-up Intents 1m
- Exporting the ASK Files 1m
- Recap and What's Next? 1m
- Introduction 1m
- Built-in Intents and Maintaining Sessions 7m
- Setting up Dialogs and Prompts 6m
- Working with Alexa Dialog Delegate 5m
- Storing Data 7m
- Saying It with SSML and Cards 4m
- Talking to Google Assistant 8m
- Talking to Microsoft Cortana 2m
- Chatting on Facebook Messenger 5m
- Conversing on Slack 5m
- Messaging on SMS with Twilio 3m
- Too Many Certifications, Too Little Time 2m
- Recap and What's Next? 3m
About the author
Walter Quesada is a Software Engineer and Experience Technologist with over 20 years architecting and developing solutions for SMB's to Fortune 500 companies. Although primarily focused on architecting and programming .NET/C# applications, he enjoys some C++, Objective-C, Python, node.js and Java fun from time to time. He currently serves as an Experience Technology Manager at PwC Experience Center, the digital agency arm of PricewaterhouseCoopers in Hallandale, Florida where he works on client ... more