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Course
- Core Tech
Communicating through Disagreement
This course will teach you the tools and tactics to communicate effectively through disagreement in every situation.
What you'll learn
More likely than not, you've found yourself in disagreements that didn't get resolved or that left you with a bad feeling in the pit of your stomach. In this course, conflict resolution expert Lynne Hurdle shares her methods to ensure you're able to effectively communicate through disagreements and achieve your intended outcomes. First, you’ll review tips and tricks to prepare yourself to participate in this conversation. Next, you’ll discover how to avoid common pitfalls when it comes to things like venting or talking over one another. Finally, you’ll explore examples of individuals who really excel at communication through disagreement, and what these individuals do that makes them more effective. After this course, you’ll manage disagreements and conflict more effectively.
Table of contents
About the author
Madecraft creates exceptional, expert-led digital learning so that learners feel valued, learn better and do better.
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