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Call Control with CUCM for Cisco CICD (210-060)

by Josh Kittle

In this 3rd installment of the CICD certification exam prep series, you'll learn about Cisco Unified Communications Manager, Cisco's flagship telephony environment.

What you'll learn

This course, Call Control with CUCM for Cisco CICD (210-060), is the 3rd installment of the CICD certification exam prep series. First, you'll learn about Cisco Unified Communications Manager, Cisco's flagship telephony environment. Next, you'll discover key features and functionality within the product, and explore platform configuration basics and basic troubleshooting. Finally, you'll learn tips and tricks to aid you in preparation for your Cisco CICD certification exam 210-060. By the end of this course, you'll have great fundamental knowledge needed to prepare you for your Cisco CICD certification exam 210-060.

Table of contents

Course Overview
1min

About the author

Josh is a Senior Systems Engineer for a Cisco Gold partner where he provides design, implementation, and support for Cisco Collaboration solutions. Josh spent just under a decade working as a Network Architect for one of the nation's largest healthcare organizations, and left the enterprise to deep-dive into the collaboration technology space, where he currently focuses his time. Josh spent several years teaching the Cisco Networking Academy for Sinclair Community College in Dayton Ohio, instruc... more

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