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Skills

Being a Better Communicator: Grammar, De-jargoning, and Articulation

by Alan Ackmann

Professional communication is one of the most beneficial and useful skill sets that employees of all stripes can possess. In this course, you'll learn both effective communication strategies and how to avoid common communication mistakes.

What you'll learn

Communicating as an expert can be a difficult task. Often, it seems like the deeper technology professionals get into their fields, the harder it becomes to communicate that expertise to others. In this course, Being a Better Communicator: Grammar, De-jargoning, and Articulation, you'll learn a set of strategies for understanding your communication goals and audiences, and a set of complementary strategies for achieving those goals. First, you'll dive into how to communicate efficiently with non-experts or end-users, and individuals who share your expertise. Next, you'll explore how to backup interpersonal communication with strong writing habits. Finally, you'll develop a thorough understanding of the most common communication mistakes. By the end of this course, you'll be able to enter any communication situation and tailor your approach accordingly.

About the author

Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children. His professional specialties include career development writing and the rhetoric of slideware and presentations. In his spare time, he enjoys jogging, reading, and singing (though not always in that order).

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