is a committed evangelist of the Linux Operating System and the concept of community and freedom that it provides. He has worked as a technical trainer since 1995 and has taught throughout the world, including Australia, the US, Germany and Eastern Europe. Andrew started teaching Linux in 2004 when Novell acquired SUSE and has been a long time supporter of Novell and provides SYSOP support the the Certified Novell Instructor community on Linux. Andrew founded theurbanpenguin and has been submitting video training material to his YouTube channel since 2009 and currently has over 8,500 subscribers and 1.6 Million views. Andrew has had two publications with Packt: Citrix Access Gateway VPX Essentials (2012) and Citrix XenApp (2013).