
Rich Gilbane
Pluralsight Author
Rich is a qualified and experienced HR professional who is an associate member of the Chartered Institute of Personnel & Development. Educated to a post graduate level, Rich spent the majority of his working life working in shared service centers and contact centers and has a vast knowledge and experience of working on and in helpdesk environments in HR and IT based companies.
Topics Authored
Business Professional
Technology Leader
IT Ops
Contents Authored
3
Total Ratings
305
Avg Course Ratings
3.5
Courses by Rich
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Course
Core TechHelp Desk Essentials: Customer InteractionCore TechBeginner
3h 24m 19s
Aug 23, 2017
(172)Course
Core TechManagement Course: Difficult Conversations and Friendlier WorkplacesCore TechBeginner
6h 5m 19s
Aug 01, 2017
(54)
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Course
Core TechHelp Desk Essentials: Customer InteractionCore TechBeginner
3h 24m 19s
Aug 23, 2017
(172)Course
Core TechManagement Course: Difficult Conversations and Friendlier WorkplacesCore TechBeginner
6h 5m 19s
Aug 01, 2017
(54)
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No labs authored.